well, I would help if i could, Ive never had any problems with my isp, although i do only get 2mg connection and 10Gigs uploading, as I dont use my computer for uploading a lot of stuff, so i dont really see how fast it lets you. I pay £16.99 a month, and i get free w/end calls as well. so if youre not a heavy uploader, it is pretty good. http://www.supanet.comwww.supanet.com check it out yourself.