24V 550 Motor (Optional) Recall

A number of users have reported manufacturing issues with the 24V 550 motors, in some cases with the motor brushes and on one occasion with the bearings. Unfortunately these are problems that weren't seen during my own testing, indeed they do not affect all of the motors but (it would appear) a large enough proportion that I have decided to offer a recall to anyone who wants it

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The options available for previous motor customers are either

1. Replacement 18V HRS550 motor(s) with a lead/connector option to match that of your original 24V motor purchase. These can be sent within the UK free of charge (possible fee for international shipping) and you will not have to return your 24V motor(s). The motor pinion can be either 9T or 15T

2. A refund of the 24V 550 motor value (£8.90) upon return of each motor

In both cases please contact me directly with your name, original order ID and replacement/refund option if you would like to claim. Also if you have any questions please PM or email me.
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​I am hopeful that this will be a more satisfactory resolution than dealing with individual motor problems as they arise. It probably goes without saying that I shan't be using this motor supplier again!